Order before 3pm for same day delivery, or after 3pm for next day delivery!
• Placing an order with us verbally, by phone, Internet or any other method of communication constitutes you having read, understood and agree to the following terms and conditions.
• Please read this agreement carefully. Upon entering into this agreement, you the hirer, agreed to be bound by the terms within.
• These are the only terms and conditions upon which will form a binding contract with you. No alteration or substitution to these terms and conditions shall be valid unless agreed in writing by Ben's Bakes.
• The period of hire covers 24hrs – we can be flexible on this at our own discretion. We reserve the right to collect hired items after midnight following your event as products may/could be needed for re-hire and will be required for quick ‘turn-around’ cleaning and prompt dispatch – under these circumstances this collection time is non-negotiable. We reserve the right to collect at this time without prior discussion. For any POST BOX HIRE, we ask politely if you could remove your cards at the end of your function and leave the postbox with any other hire items that may need to be collected in a safe but accessible place.
•Any items that are missing, broken or damaged in any way will incure a charge. Whilst they are at your event they are responsibility.
• All goods hired will require a 50% non-refundable deposit at the time of the booking to secure the order. If the required delivery date is within 4 weeks of placing your order, full payment will be required
• The balance of the complete cost of the hire(inclusive of the delivery and collection charge) is due for payment 4 weeks prior to the goods being dispatched. The preferred method of payment is by bank transfer . We are happy to accept payment by card , cash or paypal also.
• If the balance payment is not received we reserve the right to withdraw our acceptance of your order. No delivery will be made without receipt of the balance. Delivery will not be made without receipt of the full invoiced balance and security deposit transaction.
Hire items in your care shall remain your responsibility at all times.When goods are returned badly damaged in any way we have the right to charge you the replacement cost. The hirer shall be solely responsible for the items. Most of our hire items are handmade, so any damages will have to be repaired before they are hired to the next event, Please keep this in mind.
• All goods remain the property Ben's Bakes, 224a Torquay Road, Preston Paignton TQ32HN
Thank you for choosing Ben's Bakes!